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Activate VerteX

Beginning with version 4.6.32, once you install Palette VerteX or upgrade to version 4.6.32 or later, you have 30 days to activate it. During this time, you have unrestricted access to all of VerteX's features. After 30 days, you can continue to use VerteX, and existing clusters will continue to run, but you cannot perform the following operations until VerteX is activated:

Each installation of Palette VerteX has a unique product ID and corresponding activation key. Activation keys are single-use and valid for the entirety of the VerteX installation, including all subsequent version upgrades. Once VerteX is activated, it does not need to be reactivated unless you need to reinstall VerteX, at which time a new product ID will be assigned, and a new activation key will be needed. Activation keys are no additional cost and are included with your purchase of Palette VerteX. The activation process is the same for connected and airgapped installations, regardless of whether VerteX is installed via the Palette CLI or a Helm Chart.

If you are in trial mode or your trial has expired, Palette VerteX displays the appropriate banner on the Summary screen of your system console, as well as at Administration > Activation. Trial mode and expired statuses are also displayed in the Palette VerteX UI at the bottom of the left main menu.

Overview​

Below is an overview of the activation process.

Diagram of the self-hosted system activation process

  1. The system admin installs Palette VerteX or upgrades to version 4.6.32 or later.

  2. VerteX enters trial mode. During this time, you have 30 days to take advantage of all of VerteX's features. After 30 days, the trial expires, and VerteX functionality is restricted. Any clusters that you have deployed will remain functional, but you cannot perform day-2 operations, and you cannot deploy additional clusters.

  3. Before or after your trial expires, contact a Spectro Cloud customer support representative. You must specify whether you are activating Palette or VerteX and also provide a short description of your instance, along with your installation's product ID.

  4. Spectro Cloud provides the activation key.

  5. The system admin enters the activation key and activates VerteX, allowing you to resume day-2 operations and deploy additional clusters.

Prerequisites​

  • A Palette VerteX subscription.

  • A self-hosted instance of Palette VerteX that is not activated. For help installing Palette VerteX, check out our Installation guide.

  • Access to the system console.

Enablement​

  1. Log in to the system console. For more information, refer to the Access the System Console guide.

  2. A banner is displayed on the Summary screen, alerting you that your product is either in trial mode or has expired. On the banner, select Activate VerteX. Alternatively, from the left main menu, select Administration > Activation.

  3. The Activation tab of the Administration screen reiterates your product's status and displays your Product Setup ID. Contact your customer support representative and provide them the following information:

    • Your installation type (VerteX).

    • A short description of your instance. For example, Spacetastic - Dev Team 1.

    • Your instance's Product Setup ID.

  4. Your customer support representative will provide you an Activation key. The activation key is single-use and cannot be used to activate another Palette or VerteX installation.

  5. On the Activation tab, enter the Activation key and Update your settings. If the product ID and activation key pair is correct, an activation successful message is displayed, and your banner is updated to state that your license is active.

Validation​

You can view the status of your license from the system console. If your license is active, the license status is removed from the left main menu of the Palette VerteX UI.

  1. Log in to the system console.

  2. The activation banner is no longer displayed on the Summary screen, indicating your license is active. Confirm your license status by navigating to Administration > Activation. The banner states that Your license is active.