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Palette Upgrade

We recommend you review the Release Notes and the Upgrade Notes before attempting to upgrade Palette. Use this information to address common issues that may occur during an upgrade.

Ingress Errors​

If you receive the following error message when attempting to upgrade to Palette versions greater than Palette 3.4.X in a Kubernetes environment, use the debugging steps to address the issue.

Error: UPGRADE FAILED: failed to create resource: admission webhook "validate.nginx.ingress.kubernetes.io" denied the request: host "_" and path "/v1/oidc" is already defined in ingress default/hubble-auth-oidc-ingress-resource

Debug Steps​

  1. Connect to the cluster using the cluster's kubeconfig file. Refer to the Access Cluster with CLI for additional guidance.

  2. Identify all Ingress resources that belong to Hubble - an internal Palette component.

    kubectl get ingress --namespace default

  3. Remove each Ingress resource listed in the output that starts with the name Hubble. Use the following command to delete an Ingress resource. Replace REPLACE_ME with the name of the Ingress resource you are removing.

    kubectl delete ingress --namespace default <REPLACE_ME>

  4. Restart the upgrade process.

Mongo DNS Configmap Value is Incorrect​

In VMware vSphere VerteX installations, if you encounter an error during the upgrade process where the MongoDB DNS ConfigMap value is incorrect, use the following steps to resolve the issue.

Debug Steps​

  1. Open up a terminal session in an environment that has network access to the Kubernetes cluster. Refer to the Access Cluster with CLI for additional guidance.

  2. Verify that the pods in the hubble-system namespace are not starting correctly by issuing the following command.

    kubectl get pods --namespace=hubble-system

  3. Verify that the configmap for the configserver in the hubble-system namespace contains the incorrect host value mongo-1.mongohubble-system.svc.cluster. Use the following command to describe the configmap and search for the host value.

    kubectl describe configmap configserver --namespace hubble-system | grep host
     host: mongo-0.mongo.hubble-system.svc.cluster.local,mongo-1.mongohubble-system.svc.cluster.local,mongo-2.mongo.hubble-system.svc.cluster.local
     host: '0.0.0.0'
     host: '0.0.0.0'
     host: '0.0.0.0'
     host: '0.0.0.0'
     host: '0.0.0.0'
     host: '0.0.0.0'
     host: '0.0.0.0'
     host: '0.0.0.0'
     host: '0.0.0.0'
     host: '0.0.0.0'
     host: '0.0.0.0'
     host: '0.0.0.0'

  4. If the host value is incorrect, log in to the System Console. You can find guidance on how to access the System Console in the Access the System Console documentation.

  5. Navigate to the Main Menu and select Enterprise Cluster. From the System Profiles page, select the Spectro pack.

    A view of the Spectro pack in the System Profiles page

  6. In the YAML editor, locate the parameter databaseUrl and update the value mongo-1.mongohubble-system.svc.cluster.local to mongo-1.mongo.hubble-system.svc.cluster.local.

    Below is what the updated databaseUrl value should look like.

    databaseUrl: "mongo-0.mongo.hubble-system.svc.cluster.local,mongo-1.mongo.hubble-system.svc.cluster.local,mongo-2.mongo.hubble-system.svc.cluster.local"

  7. Click Save to apply the changes.

  8. Verify the system pods are starting correctly by issuing the following command.

    kubectl get pods --namespace=hubble-system
      NAME                                   READY   STATUS    RESTARTS   AGE
      auth-64b88d97dd-5z7ph                  1/1     Running   0          31m
      auth-64b88d97dd-bchr7                  1/1     Running   0          31m
      cloud-b8796c57d-5r7d9                  1/1     Running   0          31m
      cloud-b8796c57d-xpbx7                  1/1     Running   0          31m
      configserver-778bd7c4c9-mrtc6          1/1     Running   0          31m
      event-5869c6bd75-2n7jl                 1/1     Running   0          31m
      event-5869c6bd75-xnvmj                 1/1     Running   0          31m
      foreq-679c7b7f6b-2ts2v                 1/1     Running   0          31m
      hashboard-9f865b6c8-c52bb              1/1     Running   0          31m
      hashboard-9f865b6c8-rw6p4              1/1     Running   0          31m
      hutil-54995bfd6b-sh4dt                 1/1     Running   0          31m
      hutil-54995bfd6b-tlqbj                 1/1     Running   0          31m
      memstore-7584fdd94f-479pj              1/1     Running   0          31m
      mgmt-68c8dbfd58-8gxsx                  1/1     Running   0          31m
      mongo-0                                2/2     Running   0          29m
      mongo-1                                2/2     Running   0          30m
      mongo-2                                2/2     Running   0          30m
      msgbroker-7d7655559b-zxxfq             1/1     Running   0          31m
      oci-proxy-6fdf95885f-qw58g             1/1     Running   0          31m
      reloader-reloader-845cfd7fdf-2rq5t     1/1     Running   0          31m
      spectrocluster-5c4cb4ff58-658w9        1/1     Running   0          31m
      spectrocluster-5c4cb4ff58-fn8g5        1/1     Running   0          31m
      spectrocluster-5c4cb4ff58-zvwfp        1/1     Running   0          31m
      spectrocluster-jobs-5b54bf6bcf-mtgh8   1/1     Running   0          31m
      system-6678d47874-464n6                1/1     Running   0          31m
      system-6678d47874-rgn55                1/1     Running   0          31m
      timeseries-6564699c7d-b6fnr            1/1     Running   0          31m
      timeseries-6564699c7d-hvv94            1/1     Running   0          31m
      timeseries-6564699c7d-jzmnl            1/1     Running   0          31m
      user-866c7f779d-drf9w                  1/1     Running   0          31m
      user-866c7f779d-rm4hw                  1/1     Running   0          31m