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Session Timeout

Tenant administrators can set and update the session timeout for Palette users. The session timeout determines the maximum time of inactivity before a user is automatically logged out of Palette. The session timeout is set at the tenant level and applies to all users. The default session timeout is 240 minutes (four hours). If you want to change the default session timeout, follow the steps below.

Prerequisites​

  • Palette tenant admin access.

Update Session Timeout​

  1. Log in to Palette as a tenant admin.

  2. Navigate to the left Main Menu and select Tenant Settings.

  3. From the Tenant Settings Menu, select Platform Settings.

  4. Navigate to the Session Timeout section.

  5. Update the input field in minutes to the desired session timeout value.

  6. Click on Apply to save the changes.

Validate​

  1. Log in to Palette as a tenant admin.

  2. Wait for the session timeout duration. You will be automatically logged out of Palette after the session timeout duration has elapsed.