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Configure SMTP

You can configure a Simple Mail Transport Protocol (SMTP) server to send emails on behalf of your Palette instance. An SMTP server is required to change the email address of the admin user and to send the initial tenant invitation email.

Prerequisites​

  • Access to the system console.

  • SMTP server details such as the host name, port number, and credentials.

  • The outgoing port number of the SMTP must be open to allow Palette to send emails.

Configure SMTP​

  1. Log in to the system console. Refer to Access the System Console guide.

  2. From the left Main Menu select Administration.

  3. Click on the SMTP tab.

  4. Fill out the following fields.

FieldDescription
Outgoing ServerThe host name of the SMTP server. For example smtp.gmail.com.
Outgoing PortThe port number of the SMTP server.
From EmailThe email address from which the emails will be sent. Emails sent from Palette will be sent from this email address.
UsernameThe username of the SMTP server.
PasswordThe password of the SMTP server.
Insecure Skip TLS VerifyEnable this option if your SMTP server is using a self-signed certificate, or has a certificate that is not trusted by the system. This option disables the TLS certificate verification.

  1. Click Validate configuration to validate the SMTP configuration. If the configuration is valid, a success message is displayed, otherwise an error message is displayed.

  2. Save your changes by clicking Save.

Validate​

The SMTP configuration is validated when you click Validate configuration. If the configuration is valid, a success message is displayed, otherwise an error message is displayed.