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Configure SMTP

You can configure a Simple Mail Transport Protocol (SMTP) server to send emails on behalf of your Palette instance. An SMTP server is required to change the email address of the admin user and to send the initial tenant invitation email.

Limitations

  • Anonymous SMTP configuration (configuration without a username and password) is not supported at this time.

Prerequisites

  • Access to the system console.

  • SMTP server details such as the host name, port number, and login credentials.

  • The outgoing SMTP port must be open on the cluster to allow Palette to send emails.

Configure SMTP

  1. Log in to the system console.

  2. From the left Main Menu, select Administration.

  3. Click on the SMTP tab.

  4. Fill out the following fields.

FieldDescriptionRequired
Outgoing ServerThe host name of the SMTP server. For example, smtp.gmail.com.Yes
Outgoing PortThe port number of the SMTP server.Yes
From EmailThe email address from which emails will be sent. Emails sent from Palette will be sent from this email address.Yes
UsernameThe username of the SMTP server.Yes
PasswordThe password of the SMTP server. Certain SMTP servers, such as smtp.gmail.com, require app passwords instead of user passwords.Yes
Insecure Skip TLS VerifyThis option disables Transport Layer Security (TLS) certificate verification. Enable this option if your SMTP server is using a self-signed certificate or has a certificate that is not trusted by the system.No
  1. Click Validate configuration. A success message is displayed if the configuration is valid; otherwise, an error message is displayed. Additional error details can be found in the Palette system-<ID>-<ID> container logs, located in the hubble-system namespace.

  2. Save your changes.

Validate

The SMTP configuration is validated when you click Validate configuration. A success message is displayed if the configuration is valid; otherwise, an error message is displayed. Additional error details can be found in the Palette system-<ID>-<ID> container logs, located in the hubble-system namespace.